The registry everything else builds on. One profile per client, any number of patients, no duplicate entry anywhere.
- Search by name, phone, microchip or invoice number from any screen
- Weight history with chart, allergy and behaviour alerts on a red banner
- Co-owners, insurance, passport and microchip data, GDPR consents
- Duplicate merge with a full audit trail
Day and week views per location, columns per vet or per room. Built for the front desk that plans a whole clinic's day.
- Appointment types with duration, colour and required resources
- Drag-and-drop rescheduling with undo, recurring visits, waitlist
- Working hours, breaks and holidays per vet, room and equipment blocking
- No-show tracking on the client profile
A public booking page for your clinic, fed by the real calendar. Owners book at 9 p.m. instead of calling at 9 a.m.
- First booking without an account, verified by email
- Owner picks location, service, vet and a real free slot
- Instant confirmation or clinic approval, your choice per clinic
- Concurrency-safe: a slot can never be booked twice
One click at reception puts the patient on the waiting-room board. The whole team sees the clinic's pulse in real time.
- Columns from waiting room to checkout, wait timers that change colour
- Urgent cases jump the queue with a visible red frame
- Triage notes attached to the visit
- Full-screen TV mode for the back room
The heart of the system. Structured SOAP notes that produce the invoice, the stock deduction and the legal record in one pass.
- Templates per visit type, vitals, dose per kg from current weight
- Plan items priced live during the exam, running total visible
- Signed records immutable, changes only through addenda
- Prescriptions with the EU cascade rule and antimicrobial records, full-text chart search
Three jobs, done properly: draft the note, summarise the history, write owner instructions. The vet approves every word.
- SOAP draft reviewed and accepted section by section
- History summary: the last visits condensed at the top of the chart
- Discharge instructions in the owner's language, approved before sending
- Every AI call logged with model and prompt version
Checkout starts from the visit plan, so nothing gets forgotten between the exam room and the front desk.
- Gap-free invoice numbering per location and year
- VAT breakdown per rate, discounts with permissions, split payments
- Credit notes instead of deletions, every correction leaves a trace
- Cash register sessions and the day's cash report
Stock that follows the medicine, not the other way around. Every dispense is tied to a batch and an expiry date.
- FEFO deduction at invoicing, LOT and expiry on every medicine
- Expiry alarms at 30, 60 and 90 days, reorder points
- Controlled substances book with double confirmation
- Goods receipt, stocktaking with reasons, barcode support
In-house lab orders created straight from the treatment plan, results flagged against species-specific reference ranges.
- Out-of-range flags and a dashboard attention list for the vet
- Trend charts per parameter across visits
- Sample labels with barcodes, printed in two clicks
- External lab PDFs attached to the same visit
Confirmations, reminders and follow-ups that send themselves, in the language each owner chose.
- Email and SMS with templates per message type
- Reminders 24 hours and 2 hours before the visit
- Every message logged on the client file
- Per-channel opt-out, respected automatically
The module that pays for the rest. Every vaccination and treatment schedules its own follow-up.
- Rules like "after service X, remind for Y in Z months"
- Automatic sending at 30, 14 and 3 days before due
- Due list on the dashboard for proactive calling
- Conversion tracking: reminder sent versus visit booked
M12
Reports & legal registers
Business numbers for you, legal registers for the inspector. Both from the same data, both one click away.
- Revenue by category, top services, calendar utilisation, no-show rate
- Treatment protocol as inspection-ready PDF for any period
- Antimicrobial consumption report by ATCvet code (EU 2019/6, Art. 57)
- Pharmacovigilance register with printable adverse-event reports
Settings a clinic owner can actually manage alone: team, roles, price list, templates, branding and data.
- Seven roles with fine-grained permissions, adjustable per clinic
- CSV import wizard with dry-run validation, 5,000 clients in under two minutes
- Document templates with your logo and letterhead
- Full clinic export in open formats, self-service and free
Video consults as a first-class visit type, not a bolted-on video call. Same chart, same billing chain.
- Virtual waiting room on the flowboard
- Chart open next to the video, SOAP written during the call
- Owner consent recorded before the call starts
- Chat and photo sharing attached to the visit